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At 99bf, your account data and personal information are handled with care. This policy explains what we collect, how we use it, and the choices available to you — with access and eligibility subject to your local law and eligible regions.
When you open an account with 99bf, we collect the information needed to run your account — your registration details, login activity, and transaction records. Transactions processed through bKash, Nagad, or Rocket generate payment references that we retain to reconcile your account history and respond to any disputes you raise. We do not sell your personal data to third parties. Data we hold is used to operate your account, process withdrawals and deposits, and respond to support requests you submit through our published contact routes. We apply technical measures to protect stored data, though no system can claim absolute security. Where local law in Bangladesh requires us to retain records for a defined period, we follow that requirement. If you are accessing 99bf from outside supported regions, availability depends on your local law and eligible regions — we do not make representations about lawful access in jurisdictions we have not confirmed. Any changes to this policy will be posted on this page, and continued use of your account after a posted update constitutes acknowledgement of the revised terms.
This policy covers data collected when you register, log in, and manage your 99bf account — including the email address, contact details and verification information you provide during account setup.
Payment activity processed through bKash, Nagad, and Rocket is covered here. We retain transaction references and amounts to maintain accurate account records and handle any withdrawal or deposit queries you raise.
General browsing of the 99bf site — viewing game lobbies, sports markets, or promotional pages — may generate anonymised usage data such as page views. This is covered by this policy under analytics data.
Payment processors, game content studios, and any external links you follow from our site operate under their own privacy terms. This policy does not extend to data those third parties collect independently of your 99bf account.
You have practical options when it comes to the data 99bf holds on your account. You can request a summary of the personal information associated with your account by contacting our support team through the routes listed on this page. If any detail — such as your registered contact information — is incorrect, you can update it directly inside your account settings, or ask support to assist with fields you cannot edit yourself. If you want to raise a question about how your data is being used, our support team is the right starting point. We will respond to data queries through the same channel you used to contact us. Where local law in Bangladesh gives you additional rights over your personal data, those rights apply alongside what is described here — we do not limit rights that local law grants you. Eligibility for specific data actions may depend on your region and the applicable legal framework at the time of your request.
Contact support to request a summary of personal data held on your account. We will confirm what information we hold and the purpose for which it is retained.
Update your registered contact details inside account settings. For fields that require verification, our support team can guide you through the correction process.
Submit a data query through our support contact route. We respond through the same channel and aim to address your question with reference to this policy.
If you want to discuss data retention or deletion in line with local law, contact support directly. We will review your request against the legal requirements applicable to your region.
Open the live chat window from any page on the 99bf site to speak with our support team about a data or privacy question on your account.
Send a written query to our support email address, which is listed in the Contact section of the 99bf site. Written requests are useful for data review or correction queries that need a documented response.
The Help section of your signed-in account area contains published guidance on account data, transaction records, and how to submit a formal data request to our team.
We use cookies to keep your session active and to understand how the site is navigated. You can adjust cookie preferences through your browser settings. Disabling certain cookies may affect how account features function during your session.
Your account is protected by password authentication. We recommend using a unique password and reviewing your login history in account settings if you notice any activity you do not recognise. Contact support immediately if you suspect unauthorised access.
We retain account and transaction data for as long as your account is active and for the period required by applicable law in Bangladesh. When retention is no longer required, data is removed from active systems in line with our internal schedule.
When this policy changes, the updated version is posted on this page with a revised date. We do not notify each account holder individually, so checking this page periodically keeps you informed of any changes that affect your data rights.
We collect the registration details you provide — name, contact information, and verification data — along with login activity and transaction records generated when you use bKash, Nagad, or Rocket to fund or withdraw from your account.
We do not sell your personal data. Payment processors like bKash, Nagad, and Rocket receive only the transaction data needed to process your request. Game content studios do not receive your personal information. Each third party operates under its own privacy terms.
Contact our support team through live chat or the support email listed on the site. Request a summary of your account data and we will confirm what is held and why. Your request is handled through the same channel you use to contact us.
Yes. Log into your account and open the account settings section to update contact details directly. For fields that require identity verification to change, contact support and we will guide you through the steps shown in your account.
We keep data for as long as your account is active and for any additional period required by law in Bangladesh. Transaction references from bKash, Nagad, and Rocket payments are retained to support account reconciliation and dispute resolution.
Access and eligibility depend on your local law and eligible regions. This policy describes how we handle data for accounts opened through 99bf. If local law in your region imposes additional requirements, those apply alongside this policy.