Live / Slots
These terms set out the rules that apply when you access 99bf, place bets, fund your account through bKash, Nagad, or Rocket, and use any part of our platform. Access and eligibility depend on your local law and the eligible regions we serve — read these terms carefully before you start.
By opening an account on 99bf and using any of our services — sports markets, casino games, or wallet-linked transactions — you agree to the terms set out here. These terms form the whole agreement between you and us. They replace any earlier version you may have seen. We may update these terms from time to time. When we do, the revised version applies from the date it is published on this page. Continuing to use your account after a change means you accept the updated terms. Eligibility to access 99bf and its services depends entirely on the laws that apply in your location and the regions we currently support. We do not accept accounts from persons who are not eligible under their local law. You are responsible for checking whether access is permitted where you are. Your account is personal to you. You must not share your login details, allow another person to operate your account, or open more than one account per person. Transactions processed through bKash, Nagad, and Rocket are subject to both these terms and the conditions of those payment services.
Different parts of your 99bf experience fall under different rules. Understanding where these terms start and stop helps you know exactly what we are responsible for and what sits outside our policy.
All rules around opening, maintaining, suspending, or closing your 99bf account are fully covered by these terms. This includes login credentials, identity checks we may request, and how your account balance is held.
Deposits and withdrawals processed through bKash, Nagad, and Rocket fall under these terms on our side. The payment provider's own conditions also apply to their side of any transfer. Both sets of rules run in parallel.
Sports markets, casino game availability, odds, and promotional notices displayed on 99bf are governed by these terms. We reserve the right to change, suspend, or remove any content or market at any time without prior notice.
Links, embedded tools, or payment apps that sit outside 99bf's own pages are not covered by these terms. bKash, Nagad, and Rocket each operate under their own terms. We are not liable for how those external services perform.
These terms are not only obligations — they also set out concrete steps you can take to manage your account relationship with us. You have the right to review your transaction history at any time from within your signed-in account area. Every bKash, Nagad, or Rocket movement that has passed through your wallet is logged there with date, amount, and status. If a record looks wrong, you can flag it directly through our support channel and we will check it against our internal logs. You can update your account details — contact information, preferred payment method, communication preferences — from the account settings page. If you believe any information we hold is inaccurate, raise it with support and we will correct what we can verify. You also have the right to request account closure at any time. Send that request through our published support route and we will process it in line with the steps shown on the contact page.
Open your account dashboard to see a full log of all wallet activity, including bKash, Nagad, and Rocket transfers. Timestamps and statuses are shown for every entry.
Head to account settings to update contact information or payment preferences. If a correction needs verification on our side, support will walk you through the required steps shown in your account.
If any part of these terms is unclear or you believe they have been applied incorrectly to your account, contact us through the support route listed on this page. We respond to policy queries through the same channel.
You may close your account at any time by submitting a request via our support contact. We will confirm the closure and settle any outstanding balance according to the steps detailed in the account closure section of our help area.
If you have a question about how these terms apply to your account, or you want to raise a concern about a transaction processed through bKash, Nagad, or Rocket, use the contact routes published on our site. We do not publish support hours or response-time commitments we cannot verify — use the route that suits your query and we will get back to you.
Access live chat from the support icon visible when you are signed in. This route is suited to account-specific questions, including transaction queries linked to your bKash or Nagad wallet activity.
Send a written query to the support email address listed on our contact page. Email is the recommended path for detailed policy questions, account closure requests, or any matter where you want a written record of the response.
Our help centre contains published answers to common terms and account questions. Check there first for standard topics — account eligibility, transaction rules, and what happens when account details need updating.
We handle account data, cookies, and security in line with the rules set out in our separate privacy notice, which sits alongside these terms. If you want to know specifically how we retain account data or what cookies we set during a session, that notice is the right place to look. These terms cover the contractual side of your account relationship with us.
Your account credentials are your responsibility. We apply security measures on our side, but you must keep your login details private. If you suspect unauthorised access, use the account security section or contact support immediately through the routes on this page.
We retain account and transaction records for as long as required to run your account and meet any obligations that apply to us. The specific periods and the categories of data we hold are described in our privacy notice, not in these terms.
When you use 99bf on a mobile browser or desktop, session cookies keep you signed in across the sports and casino sections. Our cookie notice explains what is set and how to manage it. These terms do not override the cookie notice.
If you want to request a change to how we hold or use your information, send the request to our support email. We will assess it against what is possible under our current setup and reply with the outcome in writing.
Below are the questions we hear most often about how these terms work in practice. If yours is not listed, reach us through the support routes above.
Yes. The same terms cover your full account, whether you are on the sports markets, in the casino lobby, or moving between them. A single account balance operates across both areas, so the same rules around transactions and conduct apply throughout.
We publish the updated version on this page with the effective date. If you continue using your account after that date, the new terms apply. If you disagree with a change, you should stop using your account and contact support to request closure before the change takes effect.
On our side, yes — these terms govern how we process and record wallet transactions. bKash, Nagad, and Rocket each have their own separate conditions that apply to the transfer on their side. Both sets of rules run at the same time and neither replaces the other.
No. Your account is personal to you. Sharing your login, letting another person place bets, or operating an account for someone else all breach these terms. We may suspend or close an account where we identify shared or transferred account use.
Eligibility depends on the laws that apply where you are and the regions we currently support. We cannot confirm eligibility for every individual location. Check the terms and any region notices shown during account registration, and verify what your local law permits.
Contact us through live chat or the support email listed on our contact page. Describe the specific situation and which part of these terms you believe was applied incorrectly. We will review the account record and respond with our assessment in writing.